HSBC’s online banking systems were brought down by a cyber-attack HSBC claims transactions were not affected

HSBC’s online banking systems were brought down by a cyber-attack the banking firm has claimed it successfully defended against to ensure customers’ transactions were not affected.  Many of the bank’s customers struggled to log in to its online and mobile services. Both aspects were recovered hours after they went offline, though HSBC admitted that it was still fighting off attempted attacks and would monitor the situation with the authorities.

No customer details had been compromised by the attack. However, many of those who were unable to access certain features vented their frustrations at the brand on Twitter. A spokesman told the BBC: “HSBC internet banking came under a denial of service attack this morning, which affected personal banking websites in the UK,” said a spokesman for the bank.

“HSBC has successfully defended against the attack, and customer transactions were not affected. We are working hard to restore services, and normal service is now being resumed. We apologize for any inconvenience this incident may have caused.”

HSBC has become the latest victim of a cyber-attack that has also included TalkTalk, Ashley Madison and the Irish National Lottery in the last year. More and more corporate Mangers realize that their inability to defend their customers’ personal details could irreversibly damage their brands and businesses.

For HSBC, it’s not the first time its customers haven’t been able to access its services. At the turn of the year some of the bank’s products were suspended for two days after a “technical issue” with the its systems.

More Here [thedrum]

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